The proper operation of an IntellliTAG may be disturbed by magnetic fields or metal items located near the IntelliTAG.

If you notice that it is malfunctioning or if you receive a message "Site name: a recalibration of IntelliTAG ABC is required," you must recalibrate the IntelliTAG.

Procedure

We invite you to follow the steps below in order.

1. Recalibrate the IntelliTAG

• in the Somfy Protect application, go to the "Settings"menu, then go to "My components"
• select the IntelliTAG in question
• press the "Recalibrate the IntelliTAG" button
• let the application guide you

2. Reinstalling the IntelliTAG differently

If the request to recalibrate recurs too frequently, it is necessary to reinstall the IntelliTAG differently

• in the Somfy Protect application, go to the "Settings" menu, then go to "My devices"
• select the IntelliTAG in question
• uninstall the IntelliTAG by clicking on the "Delete" button (in the form of a red trash can)
• be prepared to reposition it differently (a second adhesive is provided with the IntelliTAG), by rotating it 180° and by possibly moving away from any iron framework or electric meter
• reinstall the sensor by going to "My components" in the "Settings" menu, then pressing the "+" in the upper right portion of the screen. Then select the IntelliTAG peripheral device