How To Troubleshoot your Eolis Wind Sensor?

Welcome to Somfy’s troubleshooting video series. Here are some common solutions if your Eolis 3D WireFree Wind Sensor does not work properly.

Summary

Video procedure

Here are common solutions for issues with the Eolis 3D WireFree Wind Sensor:

Check Operation Direction: Press down to see if the awning moves out slightly. For changing motor direction, refer to the FAQ on changing the rotation direction of a Somfy radio motor.
Battery Replacement: If the awning retracts every # to # minutes without wind, replace the batteries. See the FAQ on changing the batteries in your Eolis 3D wind sensor.
Mounting Connection: Ensure the wind sensor is connected to its mounting bracket and that the round silver magnet is attached. Use silicone-based glue if needed.

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