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4 March 2024

What do I do if my TaHoma®/TaHoma® switch or Connectivity kit glows red?

If your TaHoma®, TaHoma® switch or Connectivity kit LED is red, it has no connection to the Internet. Please check the following ports. These ports must be enabled to connect the TaHoma® to the Internet.

The TaHoma®/TaHoma® switch / Connectivity kit accesses the following ports via external remote peers:

  • 53 (DNS, UDP+TCP)
  • 80 (HTTP, TCP)
  • 443 (HTTPS, TCP)
  • 123 (NTP, UDP)
  • 18888 (TB, UDP)

These must be externally accessible. Internally, a TB free port (usually > 10,000) is automatically searched for and used. The protocol that is used is shown in brackets. The installation interface can be found in different areas of your configuration menu depending on the router / firewall provider you use. Please refer to your user manual for details. Incoming connections or port transfers do not have to be set up, as the TaHoma®/TaHoma® switch/Connectivity kit works exclusively as a client.

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