Do you have a problem with your roller shutter? Electric or manual, there are several possibilities available to you. If the problem is with the motor, you can take care of the repair yourself, or you can have your roller shutters repaired by a professional.

The various roller shutter problems and their causes

A roller shutter is a practical piece of equipment requiring regular maintenance to keep performing correctly over time, whether manual or electric. Several failures can indeed occur, such as a crank that turns into empty space, a jammed shutter or one that doesn’t want to go up.

The causes of these failures are multiple: damaged slats that block the winding shaft, slats protruding from the guides or detached from the rails, rails that need to be greased, a damaged apron, incorrectly adjusted limit switches or even a failure of the roller shutter motor. Somfy provides you with an online diagnostic tool that will help you identify the source of the problem.

Maintenance and small repairs you can do yourself

If your manual or electric shutters just require something quick, you can do small jobs yourself to reduce the repair cost. For the repair of roller shutters, you can first check the condition of your slats, grease the rails and even open the housing to check that the winding shaft is not jammed.

If the breakdown is due to the motor of your electric roller shutters, you can replace it using our motor replacement kits available from our online store. These are compatible with all types of shutters and all brands. These replacement kits include all the necessary accessories you need as well as a simple installation guide. You will also find tutorial videos available online as well as our forum where you can ask all the questions you want. Finally, take advantage of your repair to switch to io technology and enter the era of the connected home!

Who can repair my roller shutter?

If all this does not solve the problem, consider calling a professional so that your roller shutters can be repaired quickly. Don't want to take care of repairing the damaged roller shutter yourself? Then call a Somfy Assistance professional for a roller shutter repair estimate. These professional installers offer you a rapid response in less than 72 hours and work with all types of roller shutters.

Regardless of the breakdowns (motor or not), the model, the brand or the age of your manual or electric roller shutter, we offer you tailor-made troubleshooting. Window integrated roller shutter, interior or exterior housing, electric or solar model, in PVC, wood or aluminium. Our experts work on the motor, the mechanism, the crank, the housing, the apron, the strap and even the winding shaft of your shutter.

Ask for your quote right now and find out the price of a rapid breakdown service. Once repaired by our specialists, your roller shutters will add all the convenience you ever dreamed of to your home.